And my experiences with Sharper Image in the past have made me steer clear. My fears were confirmed to a grim extent -- the 12x Zoom Camera Binoculars are a perfect example of an attractive product name and a product which falls laughably short of it. The idea is to combine increased visual acuity with prompt convenient recording. The reality, despite the name, is that the binocular optics are absolutely terrible and the imaging sensor ridiculously inferior to cell phone image sensors.
The 'zoom' is electronic zoom, by the way -- no actual telescopic function involved, which fact is carefully obscured by the product name. So -- it's not a useful camera nor a useful binocular.
But they were right that there is a need for something like this, so some impulse or gift purchasers would see the product name and cough up money. I hope Sharper Image's cynicism and targeting of elderly and weak-minded consumers eventually leads to their corporate demise, but so far it has not. Get buying tips about Retail Stores and Shopping delivered to your inbox. Thank you, you have successfully subscribed to our newsletter!
Enjoy reading our tips and recommendations. I have tried many times to submit a negative product review 1 star on this sound machine. My review is as follows: "I have been using sound machines for years.
When they start to wear out, they will begin producing a background noise. This noise is the internal device that is either turning or spinning to create your sound.
Right out of the box, this machine has horrible background noises on each sound. Sharper Image deceives its customers by not allowing negative reviews. This is a very deceitful tactic to fool the consumer. At least I can post my comment here and hope it alerts others not to trust the reviews on the Sharper Image site.
Horrible customer service. Do not buy from them. Your future self will thank you. I received a gift item of Cassette to MP3 converter. It worked for 5 minutes. They have no clue how to run a good company. Ordered Slide converter. Was the worst reproduction of my treasured slides. Gave up and returned to Sharper Image. Bought through Amazon. I was so frustrated with this converter. The signs instead of words made it more difficult to use and through slides, it did not take them.
This company has wasted 9 hours of my time. They owe me way more than the cost of the item! It says you can use it on whatever you want. There was no gift card so I called Customer Service. I asked them if I could purchase the pillowcase.
Never again. Good luck if you ever need help with your order from Sharper Image. I ordered expensive tire inflators before Christmas. They created the FedEx label, but never sent the products. After dozens of emails and calls, my order was nobody's concern. FedEx rightfully could not assist me, and Sharper Image Customer Service offered no answers and no help. All with a condescending attitude. I finally disputed the charge with my credit card company, and presto!
Suddenly the products are on their way! I don't want them now, was not given a choice, and have zero recourse. This morning's rep had more attitude than all combined. I do not recommend shopping at Sharper Image. I never will again. I received no follow up email, no FedEx tracking number, no merchandise. Countless email and phone calls to them went unanswered. Terrible customer service. Wished I read this before you bought. Please beware.
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